Testimonials
The best measure of our success is the impact of our training on participants. Here are some examples of what they say when asked what they liked most about our training.
Crisis Supporter Workplace Training Feedback
Here is what some of our volunteer Crisis Supporters have told us about the CSWT training and what it’s like to work on the phones.
"Nothing we discussed was wasted, I have used everything I learnt, and the strategies shared by mentors and trainers added to the knowledge I had in my head as we approached our assessments."
Lifeline Ballarat Crisis Supporter Trainee
"Feedback has to be honest - I really appreciated that during the training - there was so much support and positive regard…. having different mentors was so helpful."
Lifeline Ballarat Crisis Supporter Trainee
"...Every new call, every shift has given me something extraordinary - I am amazed at the courage and tenacity of help seekers!! Even in the direst, most difficult discussions, there is courage!! I think I have learnt far more than I have given."
Lifeline Ballarat Crisis Supporter
"The training provides such a solid foundation for the work we do on the phones. I feel really supported to continue as a Crisis Supporter because the team at Lifeline Ballarat take supervision and professional development seriously. There are so many opportunities to develop and learn more."
Lifeline Ballarat Crisis Supporter
Workplace and Community Training Feedback
We receive so much positive feedback about our workshops. Here are some examples of what participants say when asked what they liked most about our training.
