We need you. Together we can make a difference.

Lifeline Ballarat supports the national Lifeline network. Our volunteers provide confidential telephone crisis support and referral services to people in crisis.

Last year Lifeline Ballarat volunteer Crisis Supporters answered close to 10,000 calls from Australians in distress. To continue answering calls we need the support of caring and committed volunteer Crisis Supporters.

3,128 Australians ended their life by suicide in 2017. That's almost 9 people a day and 1 person every 3 hours. There are 7 suicide attempts every hour.

Aboriginal and Torres Strait Islander populations continue to experience approximately double the national suicide rate. In 2017, 165 Aboriginal and Torres Strait Islander persons died as a result of suicide, relating to a suicide rate of 25.5 deaths per 100,000 persons  (ABS Causes of death 2016).

Could you be a volunteer Crisis Supporter for Lifeline?

   

     

    

  

   

What our volunteers say about Lifeline

  

“When I first heard about the opportunity to volunteer as a Crisis Supporter for Lifeline Ballarat, I didn’t know what to expect, but I thought I’d give it a go.

It turned out to be a very important decision. I feel engaged and alive. I feel that not only am I helping callers in their time of need, but they in turn help me, it’s definitely a two-way street.

I’ve grown through the experience and I use what I have learned on the phone at Lifeline in my personal life. It has been an enriching experience all round.”

Volunteer Crisis Supporter, June 2016

  

"I came to my Lifeline Information evening with questions…..

• What difference was Lifeline making in the community?
• What training is provided to be a Crisis Supporter (CS) with Lifeline?
• Did I have the skills to become a CS with Lifeline, would I know what to say? 

It was surprising and confronting to hear the Australian suicide statistics and to learn the impact that Lifeline makes as Australia’s leading crisis support line.  

I found myself inspired - wanting to make a difference for people in crisis –  People finding life difficult, struggling to cope, thinking thoughts of suicide... wanting someone hear and listen to them.

Volunteering with Lifeline has enabled me to be one of those listeners.

I have learned so much.  The professional, accredited Lifeline training has equipped me in my role, and the interaction with Trainers, Lifeline staff, and fellow volunteers, all caring professionals, supports me in my role.

The developed skills and values used in my role as a CS have also transferred into my everyday life – at work, with family, with friends.  I find myself listening more actively, being more empathic, and non-judgmental. 

The training process was informative and extremely supportive and the volunteering environment at Lifeline Ballarat is amazing – professional, friendly, appreciative and volunteers are continually valued and supported.

I feel privileged to be part of the Lifeline team at Ballarat, offering crisis support to Australians through compassion and connection."

Sabine, volunteer CS 2020

   

Have we been a Lifeline for you?

We are committed to providing a caring, compassionate, and quality service to our callers.

If you would like to provide information to us about our service we would be pleased to hear from you.

Your feedback is important to us.

What our volunteers say about Lifeline

“When I first heard about the opportunity to volunteer as a Crisis Supporter for Lifeline Ballarat, I didn’t know what to expect, but I thought I’d give it a go.

It turned out to be a very important decision. I feel engaged and alive. I feel that not only am I helping callers in their time of need, but they in turn help me, it’s definitely a two-way street.

I’ve grown through the experience and I use what I have learned on the phone at Lifeline in my personal life. It has been an enriching experience all round.”

Volunteer Crisis Supporter, June 2016

  

"I came to my Lifeline Information evening with questions…..

• What difference was Lifeline making in the community?
• What training is provided to be a Crisis Supporter (CS) with Lifeline?
• Did I have the skills to become a CS with Lifeline, would I know what to say? 

It was surprising and confronting to hear the Australian suicide statistics and to learn the impact that Lifeline makes as Australia’s leading crisis support line.  

I found myself inspired - wanting to make a difference for people in crisis –  People finding life difficult, struggling to cope, thinking thoughts of suicide... wanting someone hear and listen to them.

Volunteering with Lifeline has enabled me to be one of those listeners.

I have learned so much.  The professional, accredited Lifeline training has equipped me in my role, and the interaction with Trainers, Lifeline staff, and fellow volunteers, all caring professionals, supports me in my role.

The developed skills and values used in my role as a CS have also transferred into my everyday life – at work, with family, with friends.  I find myself listening more actively, being more empathic, and non-judgmental. 

The training process was informative and extremely supportive and the volunteering environment at Lifeline Ballarat is amazing – professional, friendly, appreciative and volunteers are continually valued and supported.

I feel privileged to be part of the Lifeline team at Ballarat, offering crisis support to Australians through compassion and connection."

Sabine, volunteer CS 2020

   

Have we been a Lifeline for you?

We are committed to providing a caring, compassionate, and quality service to our callers.

If you would like to provide information to us about our service we would be pleased to hear from you.

Your feedback is important to us.